FAQs
ABP is proud to supply our Australian market with custom-built partitioning, lockers, visual communication products and furniture to cover all commercial, educational, medical and hospitality applications.
What is the lead time for quotes?
We aim to have simple quotes back to client within 4-6 hours. However there are some caveat's on this. If we need to source a price from another supplier such as stainless steel or stone, this will impede our ability to get a price back to you within this time frame. If you need something done urgently we can always try and help, but it is best to call us first.
Are your shop drawings done in house?
We have a team of 5 designers/drafters that are able to turn around shop drawings within 24 hours. However this is dependent on size, during busy periods like the lead up to Christmas and school holidays this can sometimes take longer. Larger joinery projects also take longer.
We are a new customer can we set up an account with you for our first order?
Unfortunately not. We require a trading relationship to be developed prior to us offering a 30 day account. If there have been no issues with payment on these prior jobs then we will be able to provide account application paperwork. Accounts will then be subject to an external credit check provider.
Do you have all the items on your website in stock in Brisbane?
No we only stock popular items in Brisbane. The majority of the orders will be supplied directly to you by the supplier. If you need something urgently please call us and we will do what we can to help.
What is an average lead time for custom made products
We aim for 15 working days. This is subject to material availability and current workload. The lead time increases in the lead up to Christmas and school holidays. If you need something urgently please call and we will endeavour to help.
What is the delivery charge for online sales
The delivery charge is calculated at checkout.